From your Online Portal tab on the left side, click on Account Settings and select Change Passwords. You can change the password for either your account or the trading account (Live or Demo).

Our Customer Service department can assist you 24/6

• Send us to email at support@deccanfx.com or visit our Live Chat, which is available to all clients 24 hours a day, Monday to Saturday.

From your online portal, click on Account Settings and then Personal Details. Please note that you cannot change the Account name or the Email address as per the picture below. If you require to change the name, we will need a valid proof of identity if it wasn't uploaded to your online portal. For email changes, please forward an email to deccanfx.com with your current email address and state the new email that you wish to change.

If you wish to delete your account, please forward an email to backoffice@deccanfx.com Please ensure that you have closed all open positions and withdrawn all funds in your available balance before emailing us. One of our customer support representatives will proceed to close and disable your account, and you will no longer have access to it. Once the action is done, you will receive an email confirmation that your account has been disabled. Once you close your investment account, it cannot be reopened.

If you wish to open a real money account with DeccanFX Markets, you must be at least 18 years old.

If you wish to open a real money account with DeccanFX Markets, you must be at least 18 years old.

You are allowed to have only one account. Any duplicate accounts created will not be verified and an email will be sent to the client to select which account you would like to keep active.

DeccanFX Markets is a financial investment services company incorporated under the laws of Seychelles with Registration Nr. 8423950-1 regulated by the Seychelles Financial Services Authority (FSA). Do I need to upload my documents again if I open a new trading account?No, your new account will be validated automatically, as long as you will use the same personal /contact details as for your previous account.